Recruitment Operations Manager MSP (m/f/d)

based in Frankfurt (full-time)

KellyOCG (Germany) GmbH is a leading provider of workforce and recruiting services and process solutions within the German-speaking area. We develop innovative HR and recruiting strategies and offer integrated corporate solutions ranging beyond various workforce categories. Our teams maximise company investments in talent management as a result of process optimisation and increase process efficiency. Among others, this also includes product areas such as Recruitment Process (RPO) and Contingent Workforce Outsourcing (CWO), Talent Advisory Services as well as Business and Professional Services (BPS).

We are seeking an experienced Recruitment Operations Manager (m/f/d) based in Frankfurt, for a new KellyOCG MSP Program. This challenging career opportunity, with a variety of responsibilities, offers the possibility to develop personally and professionally in an international environment.


The candidate we are looking for must be a driven, innovative, results-oriented pesonality and possess a strategic thought process with a demonstrable record of delivering results.

Your responsibilities will be:

  • Manage the Recruitment MSP Service Delivery for customer in Germany
  • Actively participate in process implementation and enhancement projects
  • Takes responsibility as a team lead
  • Interact daily with hiring managers, stakeholders and suppliers to resolve program related issues:
  • Appropriately manage the customer and supplier relationship by building a professional rapport, following up consistently, and by maintaining ongoing contact and communication
  • Act as a cooperative and contributing team member of the Recruitment Process Outsourcing Program to ensure that a high level of service is always offered to both customers and suppliers

Qualifications / Requirements:

  • Strong experience in the staffing industry ideally within an MSP or Vendor Management environment
  • Proficiency in developing professional relationships with clients and suppliers
  • Excellent communication skills including verbal, written, and listening
  • Good negotiation and interviewing skills
  • Efficient time management skills
  • Functional PC and Internet skills to include MS Word, Excel, PowerPoint, and other Internet and e-procurement tools
  • Fluent/Native German and Professional English is essential


Interested? Then send your complete application with the reference number 7409:

Apply online via the web form:

Apply now!


Apply via e-mail:

Kelly Outsourcing and Consulting Group (Germany) GmbH
Julia Toigo